Two ways to reach a person

We do not answer that, and we will not.

Rootine makes no judgement about hair loss, thinning, breakage or the condition of anyone's scalp, and it addresses nothing medical. If your question is about any of those, a dermatologist or a trichologist is the right place for it — not a calculator that adds up minutes.

If you type something of that kind into the workspace, the estimate stops rather than runs. You get the referral instead of an answer, on every plan including the free one, and nothing covers that message up.

Also not ours to say.

We analyse no face shape and no skin tone, we make no appraisal of appearance, and we have no opinion about whether anything looks good. That conversation belongs to you and your stylist.

Rootine answers one question: what the upkeep costs in time. It is the question nobody asks before the appointment and everybody asks two weeks after it.

It is read for the technique and then it is gone.

The image is held in memory for the length of one request. It is not written to disk, not put in a bucket, not saved to a database and not attached to your account. What is kept is a technique label from a fixed list — knotless braids, sew-in with a closure, mature locs — and that label is the whole of what is kept.

No person recognition and no facial analysis is performed on it. Nothing you upload is used to train any model. And Rootine generates no image of any hairstyle: what comes back is a table and a list.

From a written upkeep table, not from a model.

Each technique has hours and minutes written against it in the source of this site, and the year total is arithmetic over those. A model is used for one thing only, and only if the deployment configures one: reading which technique a reference photo shows. It is never asked how long anything takes, and there is no field in this codebase that could receive an answer if it gave one.

That is also why every figure is a range. A single number would be a claim about you, and we do not have the information to make one.

It is accurate about the technique and silent about you.

The figures describe what a technique generally asks for. Your hair texture, how fast it grows, your stylist's hand and how practised you are all move the result, and none of those is knowable from a photograph or a sentence. The list of what the estimate cannot know is shown at full strength on every plan, including the free one, and the watermark cannot cover it.

Treat the ranges as the shape of the commitment, not as a promise about your Tuesday.

Free gives you the morning figure: the minutes a style costs before you leave the house, what has to happen before you sleep, and how often you are back in the chair.

The paid tiers add the part that changes minds — the year total broken into mornings, appointments and take-downs, the list of what stops being simple while you have it, and the hours the take-down costs.

Two things are never behind the paywall and never covered by the watermark: the health referral, and the list of what the estimate cannot know.

Sign in, open Billing, choose Cancel subscription, then Confirm. Two clicks.

There is no telephone step, no email step, no support ticket and nothing between the two clicks trying to talk you out of it. Cancelling is exactly as easy as subscribing was, in the same place, online.

Once a year we send a separate email — carrying nothing else — reminding you that the subscription is running, what it costs and how to end it.

Cancel whenever you like. Your plan stays active until the end of the period you have already paid for, and we do not refund part of a period.

There is no statutory cooling-off period for a purchase like this in the United States, and we do not claim one. What we do have is this policy, published, which under section 5 of the FTC Act binds us to it.

If something was charged that should not have been — a duplicate, a charge after a cancellation, a plan you never had — write to support@authenticstyles.shop and we will put it back.

No. It resets at the start of each period and unused allowance does not roll forward.

There are no credit packs, no top-ups, no stored balance and no gift cards. An allowance is permission to use the service during the month it belongs to: it is not money, it is not stored value, it cannot be redeemed for cash and it cannot be transferred.

If you run out, the options are to wait for the reset or to move up a plan.

You need to be 18 or over to hold a subscription.

Rootine is not offered to children under 13 and we do not knowingly collect anything from them. If you believe a child under 13 has given us information, write to support@authenticstyles.shop and it will be deleted.

Neither. We give no price estimate, we recommend no salon and we recommend no product.

Where the upkeep genuinely needs a category of thing — a satin or silk covering at night, for instance — we say the category and stop there. We do not name a brand, we do not link to a shop and nothing on this site is paid for by anyone selling one.

Rootine is operated by Authentic Styles Boutique LLC, a Florida limited liability company.

Support is support@authenticstyles.shop and +1 359 468 8962. Email is answered within one business day. The telephone line is staffed Monday to Friday, 9:00 to 17:00 US Eastern.